Please do follow the below steps which would assist you in changing the default Postgres password. 1. Stop the application services. 2. Please take a trimmed backup <OR> take a Snapshot of the Server 3. Open Command Prompt with Admin Privileges ...
1. Go to Admin - > Global settings - > Application settings - > Settings. 2. Under Logo settings, you can import a custom image with the specified size, and you can use the image to be shown on the login page.
Kindly try the following steps below, Access the database and initiate the query below select * from globalconfig where category = 'rta'; It will list out the global config categories and from the list check for the globalconfigid for font -size and ...
C:\SupportCenter\server\default\lib\classes\resources\ApplicationResources_en_US.properties Copy above file and put it under C:\ManageEngine\SupportCenter\custom\i18n. Change the key ' sdp.header.solutions=solutions' to ...
Its is applicable from 11.0 version (11000 Builds) Please follow the steps below and change the mentioned file. 1. Shut down the application. 2. Navigate into <Supportcenter>/conf directory. 3. Open the file web.xml in an editor. 4. Search for the ...