To change the default icons for the buttons available under SSP, To change the Triangle icon for I am facing an issue, and similarly for the other two options, login to the application as an administrator, goto Admin- Self service portal settings, ...
UseCase: Risk need to be calculated through Risk matrix (similar to Priority matrix in the request module) Steps to configure: Configure custom module as in the attached screenshot. 1. Navigate to Admin --> Developer space --> Custom module --> ...
Please follow the below steps. 1. Go to Reports tab --> New query report --> copy the query to the query editor and run the report. Save the report in the folder. The query is available in the attachment (query.txt). Modify the status in the query. ...
Overview The below document explains the steps that need to be configured for sending notifications to change owner for every reply conversation in changes. (i.e) When a reply is sent and a conversation is added to a change then the acknowledgment ...