To change Solutions tab title to knowledge base
C:\SupportCenter\server\default\lib\classes\resources\ApplicationResources_en_US.properties
Copy above file and put it under C:\ManageEngine\SupportCenter\custom\i18n.
Change the key ' sdp.header.solutions=solutions' to 'sdp.header.solutions=Knowledge Base' and restart the server.
'Solution' tab will get changed to ' Knowledge Base'
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