To change Browser title information
Default Entry
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="REQUEST_TITLE"/>
For Getting Request ID alone
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="REQUEST_ID"/>
For Getting Request ID and Subject
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="ID_TITLE"/>
Default Product Name
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="false"/>
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="REQUEST_TITLE"/>
For Getting Request ID alone
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="REQUEST_ID"/>
For Getting Request ID and Subject
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="ID_TITLE"/>
Default Product Name
<GlobalConfig category="RequestViewPage" parameter="DocumentTitle" paramvalue="false"/>
For request ID alone:
update globalconfig set paramvalue = 'ID_TITLE' where category = 'RequestViewPage' AND parameter = 'DocumentTitle'
New to ADSelfService Plus?
Related Articles
To view the full title of the portal
To view the full title of the portal in the Customer Portal Page: Step1.Go to the location given below and first take a backup of the files highlighted in Bold ManageEngine\SupportCenterPlus\custom\style\aesm_portal.css and ...How to Change default password on PGSQL database
Please do follow the below steps which would assist you in changing the default Postgres password. 1. Stop the application services. 2. Please take a trimmed backup <OR> take a Snapshot of the Server 3. Open Command Prompt with Admin Privileges ...To change Solutions tab title to knowledge base
C:\SupportCenter\server\default\lib\classes\resources\ApplicationResources_en_US.properties Copy above file and put it under C:\ManageEngine\SupportCenter\custom\i18n. Change the key ' sdp.header.solutions=solutions' to ...How to change login page image/logo in SCP 8.1
1. Go to Admin - > Global settings - > Application settings - > Settings. 2. Under Logo settings, you can import a custom image with the specified size, and you can use the image to be shown on the login page.Change the default font-size and font-family while sending emails from SCP
Kindly try the following steps below, Access the database and initiate the query below select * from globalconfig where category = 'rta'; It will list out the global config categories and from the list check for the globalconfigid for font -size and ...