SAP Alerts displaying incorrect time
Problem :The time shown for SAP Alerts under Alarms tab in SAP monitor is incorrect.
- Enter the time difference (in hours) in <AppManager_Home>\conf\SAP.properties file am.sap.alerttime.offset key. For example, in the above screenshot the time in Applications Manager is recorded 5:30 hours later than the actual SAP alert time. So the entry in SAP.properties file should be am.sap.alerttime.offset=5.5.
- Restart Applications Manager.
No Data in SAP Server monitor/ Unable to add SAP monitor
Problem: In Appmanager_home/logs/nms/stdout.txt , the error message "SAPDataCollector : Host information not found for server" is found. Solution: Add entry for IP Address and SAP Instance name in etc/hosts file of Applications Manager server and ...
Frequently asked questions - SAP monitor
1. SAP monitor's Health is always critical/warning state along with "System Error occurred" alert message. What should I do? These alerts are triggered when Applications manager receives Alerts from the SAP server itself. The same can be viewed under ...
How to execute SAP Debug script
1. Steps to execute troubleshooting script SAPDebug.bat/sh: Open command prompt/terminal with administrator privileges. Navigate to <AppManager_home>\bin\troubleshooting folder. Execute the script file SAPDebug.bat or SAPDebug.sh Usage: SAPDebug.bat ...
SAP HANA Troubleshooting
If you face connectivity issues with your SAP HANA DB instance in Applications Manager: 1. Verify if the correct SQL port (indexserver port) has been provided in Applications Manager. 2. Verify the JDBC connection to SAP HANA DB via HANA Client ...
Failed login alerts for some domains
Error: Failed Login alerts are received for some specific domains. Solution: For Windows WMI monitoring, failed login alerts are received for some domains because Kerberos authentication is done first, followed by NTLM. This can be avoided by ...