The system cannot find the path specified or the Synology server is not found
In this article:
Issue description
Prerequisites
Possible causes
Resolution
Related topics and articles
How to reach support
Issue description
In ADAudit Plus, you may encounter the error The system cannot find the path specified or notice that the Synology NAS server appears as not found. This indicates a failure in connecting to the Synology server from the ADAudit Plus server.
Prerequisites
ADAudit Plus must be installed and accessible.
Synology NAS must be configured under File Audit > Configured Servers.
DNS resolution must be properly set up within the network.
The Synology server should be reachable by name from the ADAudit Plus server.
Possible causes
The Synology NAS server is not reachable due to DNS resolution issues.
The server is not part of the domain or not accessible from the ADAudit Plus machine.
There is incorrect server name mapping in ADAudit Plus or there are missing DNS entries.
Resolution
Verify server configuration in ADAudit Plus
Log in to the ADAudit Plus web console.
Go to File Audit > Configured Servers > Synology NAS and select your domain.
Identify and note the name of the Synology server that shows the error.
Test network connectivity
Open Command Prompt on the ADAudit Plus server.
Run the command:
ping <Synology_server_name>
If the ping is successful, the server is reachable and the issue may be due to other configuration problems.
Resolve name resolution issues
If the ping fails, add a DNS suffix to the ADAudit Plus server's TCP/IP settings under Advanced DNS configuration.
Alternatively, create a host record in the DNS server that maps the Synology server name to its correct IP address.
Related topics and articles
How to reach support
If the issue persists after performing these steps, collect the following information and contact support@adauditplus.com:
Screenshot of the error from ADAudit Plus
Ping results from the ADAudit Plus server to the Synology server
Current DNS configuration for the ADAudit Plus server
The support team will assist you.
New to ADSelfService Plus?
Related Articles
Why am I getting a "The system cannot find the path specified" error in the configured EMC server?
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue Description ADAudit Plus displays the error The system cannot find the path specified when attempting to collect audit ...Why does ADAudit Plus show "The system cannot find the path/file specified" for my Hitachi NAS?
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description While configuring or collecting logs from Hitachi NAS devices, ADAudit Plus may show the error: The system ...The Network path was not found-during agent installation in ADAudit Plus
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description During agent installation in ManageEngine ADAudit Plus, the following error might appear: The network path ...Why am I seeing ‘Share not found,’ ‘Error in getting shares,’ or ‘Access is denied’ on my Synology NAS in ADAudit Plus?
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description In ADAudit Plus, you may encounter errors such as "Share not found", "Error in getting shares", or "Access ...Troubleshooting "Network path not found error code 35/53" in the GPO Settings Changes report
In this article : Issue description Prerequisites Possible cause Resolution Related topics and articles How to reach support Issue description Learn how to resolve the “Network path not found error code 35/53" encountered when accessing the GPO ...