The status of Availability and Health of monitor group or monitor is unknown.
Reason 1: Polling is not completed.
Solution: Click on the monitor. The 'Next Polled At' of the Monitor Information page provides information of the time when the next polling will start.
Reason 2: Thresholds are not configured for health or threshold conditions are not met.
Solution: Attributes like health of web application or disk partition or thread pool or jdbc connection pool will not have any thresholds associated to it by default and that is not an issue. Once you associate thresholds to the required attributes then root cause analysis will be done and health will be shown.To do this, follow the given steps:
1. Create threshold profile. Refer to the Creating Threshold Profile section in the User Guide.
2. Associate thresholds with respective monitor. Refer to the Associating Threshold and Actions with Monitor section in the User Guide.
Reason 3: Dependencies are not configured for monitor in a monitor group.
Solution: Configure dependencies for health and refer to the Configuring dependencies in the User Guide for more information.
Reason 4: The monitor-specific details are not set.
Solution: To do this, click on the monitor and provide its configurations.
New to ADSelfService Plus?
Related Articles
After APM Insight monitors gets added, why is the Availability and Health status still in Not updated state?
APM Insight Availability and Health attributes will only be updated once in every five minutes after the monitor is added.I cannot set an alarm at the monitor group level for availability without setting an alarm for critical levels.
Scenario: I cannot set an alarm at the monitor group level for availability without setting an alarm for critical levels. For individual monitors, it works fine and I can set an alarm only for availability. But not at the group level. To configure ...DNS Monitor Health not affected even when the "Search" operation fails
We don't affect the health or availability of the DNS monitor based on the "Search Value Status". Instead we will show the status in the Monitor details page. Refer the below image. So, the user can configure threshold for the attribute from the ...Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for a long time, follow the steps below for troubleshooting: Step 1: Check prerequisites to be done Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer the help ...Information about "Unknown Monitors"
When you add Monitors like MS SQL or any Service Server type, the host of the database will automatically get discovered as an "Unknown monitor". This monitor will consume a license. You can choose to edit and update the correct details of the host ...