RBM - The Firefox browser does not launch for EUM agents installed on a Linux server

RBM - The Firefox browser does not launch for EUM agents installed on a Linux server

Info
For Real Browser Monitor to function correctly in Linux environments, it is necessary to have default Firefox installed.
  • Each version of Mozilla Firefox comes with a set of system requirements to ensure the proper functioning of the web browser. For Real Browser Monitoring, we use Mozilla Firefox version 128 (Bundled with EUM Agent). The system requirements for Real Browser Monitoring can be found here
  • Verify and install the missing the libraries required for, the Firefox browser should launch as expected and the RBM monitoring should proceed without any further complications.

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