Fields supported for the Configuration Items Sync in ServiceDeskPlus On-Premise Integration from Applications Manager

Fields supported for the Configuration Items Sync in ServiceDeskPlus On-Premise Integration from Applications Manager

Following are the list of configuration attributes that are supported in the ServiceDesk Plus On-Premise (SDP OP) CMDB CI Sync in Applications Manager - SDP Integration, categorized by monitor types:

Servers

Monitor TypeConfiguration Attributes
Common to all server monitors
  • IP Address
  • OS
  • Service Pack
Windows Clusters
  • Version
  • Cluster Name/IP Address
  • Max Nodes
  • Quorum Owner Node
  • Quorum Type
  • Quorum Path

Application Servers

Monitor TypeConfiguration Attributes
Apache Geronimo
  • Port
  • Geronimo Installation Directory
  • Geronimo Version
  • JVM Vendor
Glassfish
  • Port
  • Username
JBoss server
  • JBoss Version
  • Is Master
  • Is Domain
  • Server Name
Jetty Server
  • JRE Version
  • Jetty Server Version
  • Port
  • User Name
  • VM Name
  • VM Vendor
  • VM Version
JDK 1.5
  • Port
Oracle Application Server
  • Port
Resin
  • User Name
  • Port
  • VM Name
  • VM Vendor
  • VM Version
SilverStream
  • Port
Tomcat server
  • Tomcat Version
  • JVM Version
  • JVM Vendor
  • Port
  • User Name
WebLogic server
  • WebLogic Version
  • Listen Port
WebSphere server
  • Deployment Mode
  • SSL Enabled
  • Network Deployer SOAP Port
  • WebSphere Version
  • Global Security Enabled
  • SOAP Connector Port
  • User Name
  • Port
VMware vFabric tc Server
  • Version
  • JVM Vendor
  • Port
  • User Name

Database Servers

Monitor TypeConfiguration Attributes
DB2-server
  • DB2 Version
  • Instance Name
AS400DB2
  • Subnet Mask
  • UserName
Cassandra
  • Generation No
  • KeySpaces
  • Rack Name
  • DataCenter Name
  • Release Version
  • Operation Mode
Couchbase
  • Port
  • UserName
HBase
  • Spec Version
  • UserName
  • VM Name
  • VM Vendor
Informix
  • Port
  • Database Server
  • UserName
Memcached
  • Port
  • Version
MongoDB
  • Port
  • Version
  • UserName
MSSQL-DB-server
  • Port
  • Version
  • ODBC Version
ORACLE-DB-server
  • SSL is enabled
  • Instance Name
  • Control File Type
  • Protection Mode
  • Version
  • Subnet Mask
  • Port
OracleNoSQL
  • Port
  • UserName
  • Spec Vendor
  • Spec Version
  • Root Directory Path
  • Store Name
  • VM Name
  • VM Vendor
OraclePDB
  • Instance Name(Service Name)
  • Port
PostgreSQL
  • Port
  • UserName
  • SSL is Enabled
  • Database Name
Redis
  • Version
  • Port
SYBASE-DB-server
  • Sybase Version
  • Port
SapHana
  • System Type
  • Port
  • Account Name
  • UserName
  • Instance Name
MaxDB
  • Instance Type
  • DB Speed
  • Running Directory
  • Kernel Version
  • Port
  • UserName
SQLAnywhere-DB-server
  • Port
  • UserName
  • Sybase Version
  • Server Name
  • Server Language
  • License Type
  • Licensed Company
  • Licensed User
  • Network Server
SYBASE-Replication-server
  • Port
  • User Name
  • Instance
  • RSSD/ERSSD Dataserver
  • Installation Information
  • Log File
Neo4j
  • Port
  • UserName
  • Role in cluster
  • Read Only Instance
  • Mounted Database Name
  • Start Time
  • Version
  • Store Creation Date
  • Store Id

Services

Monitor TypeConfiguration Attributes
Active Directory
  • HostName
  • UserName
Apache Zookeeper
  • VM Name
  • VM Vendor
  • Spec Vendor
  • Spec Version
Ceph Storage
  • UserName
Hadoop
  • Version
  • NameNode Port
  • NameNode JMX Port
Hazelcast
  • Port
  • Additional Port
  • JNDIPath
Istio
  • Cluster Host Name/IP Address
  • SSH Port
  • Namespace Name(s)
  • User Name
LDAP Server
  • LDAP Server Port
  • Is Secured
  • UserName
Network Policy Server (Radius Server)
  • UserName
Coherence
  • Cluster Name
  • Version
  • Mode of License
  • UserName
DNS Monitor
  • Timeout
FTP Monitor
  • Port No.
  • UserName
  • Is Secured
JMX1.2-MX4J-RMI
  • Port
TELNET
  • Port
SNMP
  • Port
UDP Port
  • Port
Apache Spark
Apache Spark Master
  • SSL is enabled
  • Master URL
  • Total Workers
  • Available Cores
  • Total Memory
  • Port
  • UserName
Apache Spark Worker
  • Worker ID
  • Master URL
  • Master Web UI URL
  • Port
  • UserName

Web Server/Services

Monitor TypeConfiguration Attribute
Apache Server
  • Port
Apache Solr
  • Port
  • UserName
  • Java Installation Directory
  • Java Version
  • Java Vendor
  • Jetty Home
  • Client Name
  • User Directory
  • Solr Version
  • Lucene version
IIS server
  • SSL is enabled
  • Port
Nginx
  • Port
  • SSL is Enabled
  • UserName
  • Server Status URL
Nginx Plus
  • Port
  • SSL is Enabled
  • UserName
ADMP Monitor
  • UserName
  • Type Of Database
  • Database Name
  • Database Port
HAProxy
  • Port
  • Version
  • UserName
SDPMonitor
  • Port
  • Type Of Database
  • Database Name
  • Database Port
Web Server
  • Port
Web Service
  • Port
  • Service Name
  • Endpoint
  • WSDL Path
OPMMonitor
  • Port
  • Type Of Database
  • Database Name
  • Database Port
PHP
  • SSL Enabled
  • Port
ElasticSearch
ElasticSearchCluster
  • SSL is enabled
  • Cluster Name
  • Port
ElasticSearchNode
  • Cluster Name
  • Node Name
  • Node Role(s)
  • ElasticSearch Version
  • Port
  • Java Version
  • Java Vendor
  • UserName

Middleware/Portal

Monitor TypeConfiguration Attributes
Apache ActiveMQ
  • Broker Version
  • Broker Name
  • UserName
  • Failover is enabled
Kafka
  • Spec Vendor
  • Spec Version
  • UserName
  • VM Name
  • VM Vendor
WebSphere MQ
  • Queue Manager
  • CCSID
  • SSL Enabled
  • Listener Port
  • Server Connection Channel
  • UserName
  • Platform
  • Version
BizTalk Server
  • Version
  • UserName
  • Database Name
  • Database Server
LyncServer
  • UserName
Microsoft MQ
  • UserName
Oracle Tuxedo
  • Domain Master
  • Model
  • License Expiration Date
  • Port
  • Timeout
RabbitMQ
  • SSL is enabled
  • Port
  • Version
  • UserName
WebLogic Integration
  • WebLogic Integration Version
  • Listen port
AzureServiceBus
  • Timeout

Mail Servers

Monitor TypeConfiguration Attributes
Mail Server
  • SMTP Port
  • SMTP UserName
  • Port
Exchange Server
  • Version

ERP

Monitor TypeConfiguration Attributes
SiebelEnterpriseServer
  • UserName
  • Enterprise Server
  • Seibel Administrator
  • Installation Directory
SAP CCMS
  • Monitor Set
SAP Business One
  • Port
  • UserName
  • SLD Adapters
  • Timeout
Oracle EBS
  • Port
  • UserName
  • EBS Version
Microsoft Dynamics AX
  • Version
  • UserName
  • AX Services
Microsoft Dynamics CRM
  • Version
  • UserName

Virtualization

Monitor TypeConfiguration Attribute
Docker
  • Docker ID
  • Docker Version
  • API Version
  • Kernel Version
  • Init Path
  • Docker Root Dir
  • Port
  • UserName
ViewConnectionBroker 
XenApp
  • Version
  • UserName
Kubernetes
  • Cluster Host Name/IP Address
  • SSH Port
  • Namespace Name(s)
  • User Name
OpenShift
  • Cluster Host Name/IP Address
  • User Name
  • SSH Port
  • Websocket Port
  • OpenShift User Name
  • Project Name(s)
CitrixVirtualAppsAndDesktop
  • HostName
  • Authentication Type
  • Database Name
  • UserName
  • Port
  • Instance Name
  • Driver for SQL Server Connection
Hyper-V
Hyper-V Server
  • Version
  • UserName
Hyper-V Virtual Machine
  • GUID
  • VM Display Name
  • VM State
  • VM Health State
  • OS Name
  • IPAddress
  • VM Host Name
  • Configuration File Path
Docker
Container
  • Ports
  • Port Binding
  • Name
  • User
  • Command
  • Path
  • Image
  • ID
Citrix Hypervisor
XenServerHost
  • Version
  • Scheduler Policy
  • License Expiry
  • Major Version
XenServerVM
  • Power
  • Citrix Hypervisor Host Name
  • HA Always Running
  • HA Restart Priority
  • VM Name
  • Description
  • Is Snapshot
  • Snapshot Name
  • User Version
  • Citrix Hypervisor Tools Installed
Kernel-based Virtual Machines (KVM)
KVM
  • Username
  • Port
  • Host name / IP Address
  • Host OS
KVMVirtualMachine
  • Id
  • UUID
  • OS Type
  • State
  • Autostart
  • IPAddress
  • Installed OS
VMware ESX/ESXi
VMWare ESX/ESXi Server
  • SSL Version
  • Port
  • Power
  • Vendor Name
  • Version
VMWare ESX/ESXi VirtualMachine
  • UUID
  • OS Name
  • Power
  • VM Path Name
  • IPAddress
  • Host Name
  • Boot Time
  • Tools Version
Oracle VM (OVM)
Oracle VM Server
  • HostName/IP Address
  • Port
  • UserName
OVM VirtualMachine
  • Host Name
  • ID
  • IPAddress
  • OS Type
  • State
Red Hat Virtualization (RHV)
RHV Host
  • Host Name
  • OS Name
  • Version
  • IPAddress
  • Vendor Name
  • UUID
RHV VirtualMachine
  • UUID
  • OS Name
  • Status
  • Host Name

Cloud Apps

Monitor TypeConfiguration Attributes
OpenStack
  • UserName
  • Base Authentication URL
  • Tenant Name
WindowsAzure
  • Timeout
  • Account Name
  • Subscription ID
AzureRoleInstance 
Amazon
Amazon Server
  • Amazon Services
  • Account Type
  • Access Key ID
EC2Instance
  • Instance ID
  • Instance Type
  • Image ID
  • Public DNS Name
  • Private DNS Name
  • Public IP Address
  • Private IP Address
  • Platform
  • KeyPair Name
  • Region Name
RDSInstance
  • Region Name
  • Instance ID
  • Instance Type
  • DB Engine Name
  • Endpoint Address
  • Endpoint Port
  • Engine Version
  • License Model
  • Publicly Accessible
  • DBInstance ARN
  • Storage Type
DynamoDB
  • Region Name
  • Partition key
  • Sort key
  • Amazon Resource Name (ARN)
ApplicationLoadBalancer
  • Type
  • DNS name
  • Scheme
  • IP address type
  • Load Balancer ID
  • Region
Lambda
  • Function ARN
  • Runtime
  • Role
  • Description
  • Region Name
ElasticBeanstalk
  • Region Code
  • Load Balancer Name
  • Application Name
  • Endpoint URL
  • Environment ID
  • Tier Name
ElasticContainerService
  • Cluster ARN
  • Region Code
ElasticKubernetesService
  • Git Version
  • Compiler
  • Platform
  • Cluster ARN
  • Cluster Endpoint
NetworkLoadBalancer
  • Type
  • DNS name
  • Scheme
  • IP address type
  • Load Balancer ID
  • Region
SimpleQueueService
  • Queue URL
  • Queue Type
  • Region Name
Microsoft Azure
Microsoft Azure Server
  • Subscription Id
  • Azure Services
  • User Email
  • Client ID
  • Tenant ID
AzureSQLDatabase
  • Resource Group Name
  • Database Edition
  • Timeout
AzureVirtualMachine
  • Virtual Machine Name
  • VM Size
  • Location
  • Public Ip Address
  • Private Ip Address
  • Timeout
AzureStorageAccount
  • Storage Account Name
  • Resource ID
  • Resource Group
AzureARMServiceBus
  • Location
  • Resource Group
  • Resource ID
  • Tier
  • Service Bus End point
Microsoft 365
Office365
  • Timeout
  • Tenant Name
  • User Email
SharepointOnline
  • Timeout
ExchangeOnline
  • Timeout
SkypeForBusinessOnline
  • Tenant Name
  • Timeout
MicrosoftTeams

  • Timeout
Google Cloud Platform (GCP)
GoogleCloudPlatform Server
  • Project ID
  • Project Name
  • GCP Services
GoogleCloudStorage
  • Bucket Name
  • Project ID
  • Location
  • Location Type
  • Storage Class
  • Bucket Policy Enabled
  • Uniform Bucket Level Access Enabled
ComputeEngine
  • Instance Name
  • Instance ID
  • Project ID
  • Zone
  • Status
  • External IP
  • OS Platform
GoogleKubernetesEngine
  • Project ID
  • Location Name
  • Endpoint
  • Status
  • Subnetwork
Oracle Cloud
Oracle Cloud Server
  • Services
  • Subscribed regions
  • Tenancy OCID
  • User OCID
  • PEM File Path
OracleCloudAutonomousDatabase
  • Compartment OCID
  • Autonomous DB Name
  • Auto Scaling Enabled
  • Compartment Name
  • Region
OracleCloudStorage
  • Storage Tier
  • Entity Tag
  • Region
  • Compartment Name
  • Object Level Audit Mode
OracleCloudInstance
  • Instance Name
  • Instance OCID
  • Compartment OCID
  • Region
  • Public IP Address
  • Private IP Address
  • Launch Mode
  • Operating System
  • Operating System Version
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