Here the changes done in CIExecutor.java file to add/update the VM host/VM machine in CMDB API and also support to update the product name field in cmdb api.
Also asset tag is not getting populated while adding assets using CMDB API.
Need to check the diff between the attached file and customer build version file. And then have to provide the jar file.
The key should be in API as below format
Is VM Host
Allowed VMs
Is Virtual Machine
VM Host
Product Name
Attached jar file for 9421 build in attachments. If any customer wants jar for different build, please contact the developer in Asset team
Kindly follow the below steps to provide support to add/update the VM Host/VM Machine in CMDB API
1. Create fixes folder under ServiceDesk Home directory
2. Download the attached jar file to above created fixes folder.
3, And then ask the customer to restart the application