Steps to troubleshoot when no data is available for Python applications
APMInsight Instance is UP but No Data is available
Possible reasons :
Your application is not receiving any traffic.
- Solution: To address this, perform some transactions within your application and wait a few minutes for data to become accessible.
Your application may be using unsupported frameworks.
- Solution: Please check the list of supported frameworks. If your environment is not supported, get in touch with appmanager-support@manageengine.com for assistance.
APM instance is in a DOWN state, and no data is available.
Possible reasons :
Your application may be experiencing downtime.
- Solution: Check the status of your application and investigate network connectivity issues between the Python Agent and the Data Exporter.
The Data Exporter Might be down :
- Solution: Ensure that the Data Exporter Service is running correctly and verify the connectivity between the Data Exporter and Applications Manager.
New to ADSelfService Plus?
Related Articles
Steps to troubleshoot when no data is available for Node.Js applications.
After adding APM Insight Node.Js agent, if you find no data available in the APM Insight Node.Js Application monitor, it could be because of probable reasons like network issues or zero traffic in your application. Kindly read through the below given ...APM Insight monitor is UP, but monitor page doesn't show any data
Possible Causes The APM Insight monitor status corresponds to the respective agent folder pointed Java Application status i.e., as long as the Application server is running, the monitor status will be UP. 1. No Transactions Recorded: It is possible ...Steps to troubleshoot when no data is available for Java applications.
After adding APM Insight Java agent, if you find no data available in the APM Insight JAVA Application monitor, it could be because of probable reasons like network issues or zero traffic in your application. Kindly read through the below given ...Steps to troubleshoot when no data is available for PHP applications
If you find no data is available in APM Insight PHP applications - the probable reasons are listed below with the corresponding troubleshooting instructions. Reason Cause Solution APM Instance is UP but no data is available There is no traffic for ...Steps to troubleshoot when no data is available for Ruby applications.
If you find no data is available in APM Insight Ruby applications - the probable reasons are listed below with the corresponding troubleshooting instructions. Reason Cause Solution APM Instance is UP but no data is available There is no traffic for ...