Steps to troubleshoot when no data is available for Python applications
APMInsight Instance is UP but No Data is available
Possible reasons :
Your application is not receiving any traffic.
- Solution: To address this, perform some transactions within your application and wait a few minutes for data to become accessible.
Your application may be using unsupported frameworks.
- Solution: Please check the list of supported frameworks. If your environment is not supported, get in touch with appmanager-support@manageengine.com for assistance.
APM instance is in a DOWN state, and no data is available.
Possible reasons :
Your application may be experiencing downtime.
- Solution: Check the status of your application and investigate network connectivity issues between the Python Agent and the Data Exporter.
The Data Exporter Might be down :
- Solution: Ensure that the Data Exporter Service is running correctly and verify the connectivity between the Data Exporter and Applications Manager.
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