Steps to troubleshoot when no data is available for PHP applications
If
you find no data is available in APM Insight PHP applications - the
probable reasons are listed below with the corresponding troubleshooting
instructions.
Reason
| Cause
| Solution
|
APM Instance is UP but no data is available
| There is no traffic for your application.
| Perform some transactions and check again in a couple of minutes
|
| Your applications might be using an unsupported frameworks.
| |
| Your applications might be using an unsupported webservers.
| |
| Your applications might be using an unsupported database.
| |
APM instance is in DOWN state and no data is available.
| Network issues - your application server is behind the proxy.
| Restart your application and perform some transactions. |
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