Steps to increase fetching mail count
Connect to the database :
Execute the below query
select * from scpglobalconfig where category='MailFetching' and parameter='ProcessMails';
if there is no row available then execute below query alone.
insert into scpglobalconfig values('MailFetching', 'ProcessMails', '50');
if entry is there while executing the first query then update its value to 50 by executing below query
update scpglobalconfig set paramvalue = '50' where category='MailFetching' and parameter='ProcessMails';
New to ADSelfService Plus?
Related Articles
Increase/decrease Log Count
It is possible to increase/decrease the log files count, however increasing the files will have an impact on the performance of the application. Also it is not recommended to increase the count more than 30. The serverout count can be decreased in ...Mail Fetching: Inline Images Dropping Due to Invalid Extension
Issue: The inline image's file name from the email doesn't contain the extension. Example: filename = sys_attachment.dosys_id=5bb0751c8303b5dc96a238226daad371 As a result, the inline image gets stripped during the mail fetching process. The sender of ...Mail fetching Stops processing of emails from unknown requester caused the whole mail_fetching service to stop. (workaround available) - 10500
This is applicable from the builds - 10500 - 10503 Mail fetching stops processing of emails from unknown requester caused the whole mail_fetching service to stop. Steps to recreate: #Set Add Unknown User As - Unapproved Users #Set Provide login ...Mail Fetching: Inability in Decoding 'iso-8859-8-i' Encoded Subjects Results In Mail Fetching failure
Issue: Mail fetching fails when the subject is encoded with 'iso-8859-8-i' due to the inability to decode the subject. This issue occurs across IMAP, POP, and EWS configurations. Issue ID: SD-120959 Error Trace for EWS: ...Fix: Mail fetching stops due to invalid characters in the attachment name
Issue: Mail fetching being stopped due to invalid characters "?" , ":" in the filename. In this case, the eml file's subject contains ":" character and so, while uploading the .eml as attachment, error is thrown (Only in windows server) Trace: ...