This guide helps troubleshoot SSL-related issues when integrating ServiceDesk Plus (SDP) with AnalyticsPlus. Scenario 1: No Valid SSL Certificate Applied in AnalyticsPlus If you have not applied a valid SSL certificate in AnalyticsPlus: Check ...
Note: This problem occurs only with self signed certificates in Analytics Plus. Issue: [10:23:16:526]|[09-05-2020]|[SYSERR]|[INFO]|[68]|: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: ...
Note: This problem occurs only with self signed certificates in Analytics Plus. Issue: [10:23:16:526]|[09-05-2016]|[SYSERR]|[INFO]|[68]|: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: ...
Please Note: These are general guidelines, It is always advised to refer the instructions published by respective CAs to import SSL certificate into tomcat server. Importing WildCard SSL certificate (PFX format) Please follow the below steps: 1. ...