SSL issue with Prometheus
Fix to skip the SSL validation in prometheus
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Unable to integrate ServiceDesk Plus with Analytics Plus after applying SSL
Note: This problem occurs only with self signed certificates in Analytics Plus. Issue: [10:23:16:526]|[09-05-2016]|[SYSERR]|[INFO]|[68]|: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: ...
Unable to integrate SDP MSP with Analytics Plus after applying SSL
Note: This problem occurs only with self signed certificates in Analytics Plus. Issue: [10:23:16:526]|[09-05-2020]|[SYSERR]|[INFO]|[68]|: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: ...
Applying an SSL Certificate (Wildcard - PFX)
Please Note: These are general guidelines, It is always advised to refer the instructions published by respective CAs to import SSL certificate into tomcat server. Importing WildCard SSL certificate (PFX format) Please follow the below steps: 1. ...
Applying an SSL Certificate (.cer\.crt format)
Please Note: These are general guidelines, It is always advised to refer the instructions published by respective CAs to import SSL certificate into tomcat server. Some CA will provide the certificates with an extension .p7b. In such a case you can ...
Sync issue between SDP MSP and Aplus
Issue: Sync fails between ServiceDesk Plus MSP and AnalyticsPlus, after upgrading the SDP to 14730. Cause: An example of a case mismatch issue is when Analytics Plus seeks column alias names such as BillID, but MSP returns BILLID instead. This is a ...