Related Articles
How to restore your data in ServiceDesk Plus
1. Stop the ManageEngine ServiceDesk Plus service from the Services console(services.msc). 2. Click the Windows icon and select Command Prompt (Admin). 3. Go to Bin directory and run restoreData.bat 4.Browse to the backup file from backup ...
Restore Related Issues
1. Violation of PRIMARY KEY constraint 'ViewConfiguration_PIDX_PK' 2. Incorrect syntax near the keyword 'key'.java.sql.BatchUpdateException: Incorrect syntax near the keyword 'key' 3. Violation of UNIQUE KEY constraint / Cannot insert duplicate key ...
Unable to restore
1.CRC (9412-9423): Download 7zip and extract the contents. The corrupted files will be listed during extracting (but those files will be extracted in the specified location). Replace those files again in the backup using 7zip (Drag those ...
How to generate logs during restore process
Refer to the steps to redirect logs to a text file while initiating restore process: From the command prompt invoke restoreData.bat file from [SDP-Home]\bin directory. CMD> C:\ManageEngine\ServiceDesk\bin> restoreData.bat >out.txt out.txt will be ...
SQL Server High CPU - To collect queries consuming CPU resources
1. To get an idea of how much CPU the queries are currently using, out of overall CPU capacity, run the following statement: DECLARE @init_sum_cpu_time int, @utilizedCpuCount int --get CPU count used by SQL Server SELECT @utilizedCpuCount = COUNT( * ...