How to share a backup/file attachments over a network path

How to share a backup/file attachments over a network path

As i have mentioned the file attachments folder should be shared across a network path and the network path should be mentioned in the following format in the Admin->Self-Service Portal Settings.

// Network server name/fileAttachments

I have shared a folder and copied the network location as shown below for reference, please perform the same steps.

                    New to ADSelfService Plus?

                      • Related Articles

                      • FAQs for FOS(Failover Service)

                        Q1: What is FOS? FOS stands for "Fail Over Service." It is a feature designed to address unexpected hardware or software failures that could potentially render a service desk application unavailable. In the context of SDPMSP , the Fail Over Service ...
                      • How do I schedule a backup over a network share?

                        You can configure a backup scheduling over a network share Click Admin -> Backup Scheduling under General block -> Edit Scheduling link on the right hand side of the page. Set the Backup location as \\Network server name\backup. NOTE: Please provide ...
                      • Unable to configuring a network drive as attachment path

                        Error Please make sure that file attachment path exits/available. Fix 1. Ensure you are able to access the network drive from MSP server with the same location provided in Self Service Portal Settings 2. Open services.msc Manage Engine ServiceDesk ...
                      • How to take a backup in SDP-MSP

                        Note: In 10.6 when running a backup using backdata.bat/ the backup file will be in .ezip format. Backup with .ezip format can be restored to the same database platform only. For example a backup with .ezip when taken from postgres DB ...
                      • Unable to save attachment path in Self Service Portal

                        Error Please make sure that the file attachment path exists/available Solution 1. Ensure the attachment path is correct, check the spellings and slahes 2. If the location is a network drive, ensure it is accessible by specifying the same location in ...