Set up downtime notifications to instantly identify service interruption
ADSelfService Plus can notify admins via email when it stops running due to service stoppage or when someone shuts it down for maintenance. With this notification, you can immediately take corrective actions, and get ADSelfService Plus up and running. This will help users access self-service features and use single sign-on without major interruption.
Steps to configure downtime notifications:
- Log into ADSelfService Plus as an administrator.
- Navigate to Admin → Product Settings → Mail/SMS Settings → Mail Settings.
- Under Notification Settings, select the Enable Downtime Notifications checkbox.
- Click Save Settings.
New to ADSelfService Plus?
Related Articles
How to configure mail server in ADSelfService Plus with TLS / SSL?
All communication between ADSelfService Plus and your mail server can be secured with either Transport Layer Security (TLS) or Secure Sockets Layer (SSL) protocol. Mail server requirements: TLS or SSL must be enabled in the mail server. The mail ...Configuring Gmail as SMTP mail server
ADSelfService Plus allows you to use Gmail as an SMTP-SMS server to send notifications, OTP, and more to your users. Gmail offers it as a free service and can be used to send unlimited emails. Steps to configure ADSelfService Plus to use Gmail as ...Multi-factor authentication techniques in ADSelfService Plus
Let's take a look into the various authentication methods supported by ADSelfService Plus for enterprise multi-factor authentication (MFA). Why should you use MFA? Authentication based solely on usernames and passwords is no longer considered secure. ...Sending notifications to secondary email address of users
ADSelfService Plus notifies end users via email about an impending password or account expiration, successful password self-service actions, and more. By default, this notification is sent to the user's primary email address that is tied to Active ...How to install ADSelfService Plus as a Windows service?
ManageEngine ADSelfService Plus can be run both as an application and as a Windows service. When installed as a Windows NT service, the tool will be up and running in the background even when the user has logged off from his system. Furthermore, ...