Set Change Requester's reporting_to user as Change Approver
Requirement:
When a Change Request is submitted, Change requester's reporting to manager has to be set as Change Approver.
New to ADSelfService Plus?
Related Articles
Dynamically set ChangeRequester's reporting to user as the Line Manager
Requirement: Change Requester's Reporting manager has to be set as the Line Manager. Steps to configure: 1. Download the attached scripts. Copy the contents into Change custom functions. 2. Goto Admin > Change Custom Function > Global Function > ...
How to populate requester details in request additional field
Requirement: Populate requester additional field information into request additional field. Usecase: Let us consider a scenario where certain employee details are imported from the Active Directory into User - Additional Fields. The business ...
Change roles
SELECT chdt.changeid "Change ID", chdt.title "Title", orgaaa.first_name "Change Requester", ownaaa.first_name "Change Owner", ...
Change approval
SELECT chdt.CHANGEID AS "Change ID", chdt.TITLE AS "Title", orgaaa.FIRST_NAME AS "Change Requester", qd.QUEUENAME AS "Group", ownaaa.FIRST_NAME AS "Change Owner", catadef.CATEGORYNAME AS "Category", priodef1.PRIORITYNAME AS "Priority", ...
Set "Reporting to" person and his manager as approvers for approval process - Deluge
Use Case: Any request raised by a user needs approval from their direct "Reporting To" manager. This is configurable using $reporting_to$ variable in the template workflow. In certain cases, it might require a second level of approval, which would ...