Set CAB based on change type
Requirement:
Set CAB members depending on the change type chosen, every time a change request is created.
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Cab
SELECT changetocab.changeid "ChangeID", chdt.title AS "Title", ctdef.NAME AS "Change Type", ownaaa.first_name AS "Change Owner", ...
How to assign CAB members to a change request automatically.
Note: Attached script will not work beyond 11138 SDP Version. This is a sample script to add CAB Members to a Change Request through Change Custom Triggers.The CAB Members can only be added manually to the Change Request ,under the Approval Tab, ...
Dynamically add CAB based on Risk field value
Requirement: Based on the Risk field value chosen, a set of CAB approvers have to be added to the Change UseCase: There will be different sets of CAB approvers available and when a Change is created with ‘Low/Medium’ risk a set of CAB approvers have ...
How to automatically assign users to different roles in a change request.
This script is applicable only for builds prior to 11138. This is a sample python script to read the value in the Change Owner field, when a Change Request is created and set him/her as the Change Implementer automatically, using Change Custom ...
To send an acknowledgement email notifications to change owner for every reply conversation in change.
Overview The below document explains the steps that need to be configured for sending notifications to change owner for every reply conversation in changes. (i.e) When a reply is sent and a conversation is added to a change then the acknowledgment ...