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• ServiceDesk Plus Cloud License Related FAQ's

  1. How can I change the payment method for our ServiceDesk Plus Cloud account from offline to online? To change the payment method from offline to online, click on the username in the top right corner and scroll down to locate the Manage option, as ...

• ServiceDesk Plus Cloud Artificial Intelligence Related FAQ's

  1. What is Zia? Does Zoho have its own LLM? Zia (Zoho's Intelligent Assistant) is Zoho’s in-house AI assistant integrated across various Zoho applications, including ServiceDesk Plus Cloud. It helps users with features like chatbot, solution ...

• Network Configuration: Domains to Allow for ServiceDesk Plus Cloud Access

  Whitelisting specific IP addresses is not recommended, as they are dynamic and subject to frequent changes. If you whitelist by IP, you would need to update your network configuration each time the IPs change. To avoid this, we recommend whitelisting ...

• Unable to perform any action in ServiceDesk Plus Cloud

  There might be scenarios where you may not be able to create request and the page would still load with an internal error, or the buttons may not work as intended. At this point of time, it would be great if you could reach support along with the HAR ...

• Getting Started with Zoho MCP: AI Integration for ServiceDesk Plus Cloud and the ManageEngine & Zoho ecosystem

  Connect your AI tools to ServiceDesk Plus Cloud and the ManageEngine & Zoho ecosystem — no scripts or custom integrations needed. Overview Zoho MCP (Model Context Protocol) connects your AI assistant directly to ServiceDesk Plus Cloud and the ...