Server monitor is not reachable and it is shown as down in AppManager.
Check the target is reachable using ipaddress. If yes, then do the following.
It means ping with ipaddress works fine. Ping with hostname is not working.
Please do the following steps to overcome this issue.
- Search for the IP Address in the search bar by choosing the option "Search in All".
- Select the problematic monitor and choose the option "Update IP" from the Actions drop down.
- Choose the option "Replace Host Name with IP Address".
- Click on Apply.
- Please go back into the server monitor and see if the Hostname is also replaced with the IP Address().
- It will resolve this issue.
New to ADSelfService Plus?
Related Articles
Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for a long time, follow the below steps for troubleshooting. Step 1: Check the RUM Agent configuration Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer this help ...When I monitor WebLogic server, I get the message "Applications Manager could not register to the WebLogic server for Data Collection" at the top.
Reason : To monitor a WebLogic server, Applications Manager needs to register an MBean in the WebLogic server. This error message is shown when Applications Manager is unable to register the MBean. Solution : 1. Ping Applications Manager’s server ...Mail Server Monitor - Troubleshooting
Common Mail Server Monitor Errors and Troubleshooting Guide 1. Unknown Host Error Description: This error occurs when the mail client cannot resolve the hostname of the mail server to an IP address. The issue typically arises from DNS resolution ...DNS Monitor - Troubleshooting
Common DNS Monitor Errors and Troubleshooting Guide 1. Host Not Found Description: The DNS server was unable to locate the requested lookup address. Possible Causes: This may happen if the hostname is incorrect, the domain does not exist, or there is ...Troubleshooting URL Monitor
When configuring a URL monitor in Applications Manager, you might encounter several errors related to accessibility, configuration, or server-side issues. Below are common errors along with step-by-step troubleshooting instructions to help you ...