Select site for available groups drop down
Drop down shown in the screenshot will be appeared when there are more than 2500 support groups. This is shown to make it easier for the user to select and associate groups when the count is more.
New to ADSelfService Plus?
Related Articles
Query to show technicians associated accounts, sites and Support groups - (MSSQL & PGSQL)
Tested in Build PGSQL (14300) or MSSQL (14306) 1.Technicians and associated Accounts/Sites: select aau.User_id, aau.first_name "First Name", sdu.lastname "Last Name", aal.name "Login Name", AaaContactInfo.EMAILID "Email Address",sdu.jobtitle "Job ...How to restrict automatic association of technicians to an account / sites ?
This article is applicable from 10600 builds. Scenario - At times the technicians will see extra Accounts / Sites in their login. Below is the reason and its solution : -> While creating an account, a common site will be automatically created by ...Query to show Site and its related settings(MSSQL & PGSQL)
Tested in Build PGSQL (14300) or MSSQL (14306) Go to Reports-New Query Report and execute the query. select adef.org_name "Account Name",sdef.siteid "Site ID", sdo.name "Site Name", siteconf.settingdetail "Related Settings", CASE WHEN ...Query to list account wise technicians and their respective support group details
Tested in: 14610 Compatible with: Both Postgres and MSSQL DB. Query 1: To return technicians and respective support group details from all accounts: SELECT ad.ORG_NAME AS "Account Name", au.FIRST_NAME AS "Technician Name", qd.QUEUENAME AS "Support ...Query to list support groups along with its account , site name , group status ( MSSQL & PGSQL )
Tested in build PGSQL (14300) and MSSQL (14306) select qd.queuename "Group Name",qe.email "Email",sdo.name "Site Name",adef.org_name "Account Name" from queuedefinition qd LEFT JOIN queue_email qe ON qd.queueid=qe.queueid LEFT JOIN sitedefinition ...