Script to AutoShare Request to Groups

Script to AutoShare Request to Groups

Please follow the below link to setup python on the server

​

https://pitstop.manageengine.com/portal/en/kb/articles/how-to-setup-python-on-the-server-11-11-2019

Steps to configure

1.  Extract the attached zip file in <Home>/integration/custom_scripts

2.  Update configuration.json with your instance details

3.  Reports> New Query Report > Execute select * from queuedefinition and get the ids of the groups to be shared with.

4.  Modify the ids in the script file.

5.  Under Admin >> Custom Trigger, create a trigger to get executed when a request is created and assigned to a particular group.

6.  Action > Execute Script:  py setsharerequest_sameGroup.py $COMPLETE_V3_JSON_FILE