Scheduled Backup Failure

Scheduled Backup Failure

Sometimes the scheduled backup fails due to the below error in the logs,

Error Message org.postgresql.util.PSQLException: An I/O error occured while sending to the backend. at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:283) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:500) at 

If above all doesn't help, then ensure to configure Backup during non production hours and check.

The above error shows that the backup path configured under Admin -> Backup Scheduling is not accessible by the system. Make sure that path has read and write privileges.

Please try to take a manual full backup and check if it's working. In case of any error messages, please send us a screenshot of the same, and support file for analysis.

If the full backup fails, after taking the logs, please take a trimmed backup ( Backup without file attachments ) and check if it's working.

                New to ADManager Plus?

                  New to ADSelfService Plus?

                    • Related Articles

                    • Scheduled Backup failure due to permission issue in pgsql folder

                      Error Traces: [com.adventnet.db.adapter.BackupRestoreUtil]|[WARNING]|[250]: pg_basebackup: could not get write-ahead log end position from server: ERROR: could not open file "./pg_hba.conf_3may23.bkp": Permission denied| ...
                    • Error while invoking backup_MSSQLException: TDS Protocol error

                      java.sql.SQLException: TDS Protocol error: Invalid packet type 0x64 at Based on the Email screenshot it looks like you have the "TDS Protocol Error" message. We have seen this message occur under different situations and mostly it is a SQL or network ...
                    • SQL Backup permission post 10.6 Upgrade.

                      Error on the logs: [20:00:50:193]|[04-25-2022]|[com.adventnet.taskengine.backup.DbBackupTask]|[INFO]|[124]: BackupStatus updated in DB :: <BackupStatus backup_id=1806 backupType="FULL_BACKUP" ...
                    • 10.5 Linux Upgrade failure and solutions

                      Traces in logs : 1. java.lang.Exception: InitPgsqlScript exited with value :: 1 at com.adventnet.persistence.PostgresPreProcessor.executeInitPgsqlScript(PostgresPreProcessor.java:1733) 2. PGSQL Permission related errors. 3. SDP MSP installed as root ...
                    • AD Sync issue_Rootpath failure

                      Error trace: 09:48:46:989]|[10-31-2019]|[com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil]|[INFO]|[62064]: Log message from WMI task : mwc-dc-01 - LDAP Search : Root Path Failure. (0x8007052e)| ...