Scenarios in which multiple Notification Profiles need to be created
When a fault is detected in your network, an event occurs and multiple events correlate to trigger an alarm. You can configure OpManager to notify the network administrator or perform automatic actions based on the alarm raised for a device, using the Notification Profiles.
Sometimes slightly different actions need to be carried out for the same/similar alarms. In such cases, the actions cannot be carried out by a single Notification Profile. In this scenario, different Notification Profiles need to be created for the different actions needed.
Below are some frequently occurring scenarios:
When different Notification Profile types are needed.
Example: This can occur when the criteria, and other configurations of the Notification Profile are the same but the user wants to be notified by email in certain situations and by sms in others. In this case, an Email Notification Profile and SMS Notification Profile need to be created separately.
When the user wants to notify different individuals for different criteria/severity:
Example: When you want the notification to go to different personnel based on the severity or criteria of the alarm raised, but otherwise, the overall Notification Profile is more or less the same. This can occur when the user wants only one individual to know when the severity of the alarm is 'trouble' but wants the manager to be notified if the alarm severity becomes 'critical'. In this scenario, two different Notification Profiles have to be created, one for when the alarm severity is 'trouble' and the other for when the severity is 'critical'.
When the Time Window for the Notification Profile is different:
Example: This scenario occurs when the user wants a Notification Profile to be applied 24x7 on weekend and only during a two hour interval in the weekdays. In this scenario, two different Notification Profiles need to be created for the different time windows.
When the Recurring/Delayed Trigger intervals need to be different:
Example: This can occur in the scenario where the same notification is needed for an alert but the interval between Recurring or Delayed trigger for notification varies for different persons. In this scenario, different Notification Profiles need to be created for different Recurring/Delayed Trigger intervals.
New to ADSelfService Plus?
Related Articles
Notification Profile Migration
Once the upgrade is successfully done from 11600 to 12200, you would be seeing more notification profiles than you have actually created. Don't get panic. It is not a bug. It is one of the design changes we have been trying to do it in the past. ...Email notification does not work
Issue : OpManager is generating alarms but my email notification does not work. Solution: check the following: 1)Mail server settings should be configured correctly and make sure "Test mail" on the same page works fine. (Go to OpManager admin tab > ...Configuring a non-admin user for WMI monitoring (domain level)
For non-admin users to perform WMI monitoring in OpManager, the user profiles need to be configured accordingly in your network. This can be done: On a device level (configuring individual devices) - Link to KB On a domain level (configuring the ...Push Notifications not received in Android mobile app
We use Google Firebase to push alert notifications to the Android mobile app. Firebase has announced the deprecation of their Legacy APIs, requiring migration to the HTTP v1 APIs, which we have implemented in version 12.8.270 Recently, Firebase ...Advantages of API based Template over CLI
This article is based on the experience in regards to storage module with OpManager S.No CLI API 1 SSH is used REST (http/https) is sued 2 End devices may have maximum connections limit in a specific time. Session idle timeout will affect ...