SAP HANA Troubleshooting

SAP HANA Troubleshooting

Problem 1: No Data in SAP HANA Database monitor (or) "SAP DBTech JDBC: [414]: As per your password policy,current user is forced to change DB password." error message is shown.

Solution: Change SAP HANA DB password or Update Password policy. Refer SAP Note: 2532668

Problem 2: Unable to add SAP HANA Database monitor. Follow below troubleshooting steps,

1. Verify if the correct SQL port (indexserver port) has been provided in Applications Manager. 

2. Verify the JDBC connection to SAP HANA DB via HANA Client Studio/DB Manager.  Also verify the instance name.

3. The SQL port for the tenant database can be found in Hana Studio > administration console for the tenant database > Landscape > port #  under the SQL Port column. For reference, check the screenshot below:

Preview 

4. If JDBC connection is unsuccessful with correct the DB name, refer SAP note 2800117.



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