Issue description 

Possible causes 

• The widget has not been refreshed to fetch new data.
• The source reports or modules do not contain any recent or relevant data.
• The refresh interval is not configured correctly, causing delayed or missing updates.

Prerequisites 

• Ensure that relevant log sources are added and properly configured.
• The user accessing a dashboard must have permission to access that dashboard and its corresponding modules.

 Resolution 

• Navigate to the respective report or module related to the affected widget.
• Confirm whether data is being collected and displayed correctly.
• If the report shows no data, investigate log source configuration or event generation on the source system.
  

• On the Dashboard page, click the gear icon in the top-right corner.
• Select Refresh Interval from the drop-down menu.
• Set the interval based on your requirements (options range from 30 seconds to 1 hour).
• Ensure the interval is not set too high, which could delay widget updates.
  

 Validation and testing 

• After adjusting the refresh interval, wait for the set duration and observe the widget.
• Cross-verify with corresponding reports or modules to ensure data is being displayed.
• Refresh the dashboard manually to validate immediate updates.

 Tips 

• Use shorter refresh intervals for high-priority dashboards.
• Ensure reports and log sources are consistently monitored for data flow.
• Automate report scheduling where applicable to keep dashboards up to date.

• Configuring dashboard widgets
• Troubleshooting report data issues
• FAQ on dashboard customization