Root Cause Analysis

Root Cause Analysis

RCA in OpManager is a single graph view of the events of all the plugins of OpManager. When this happens, the impact that is captured on one of the plugins takes the IT team to the root cause. This is, in other words, a single-graph correlation of the events that happen in your network.

How it works:

** If any one of the plugin(NFA/NCM/IPAM/APM) has events, we will show RCA live chart 

** We will show Last 30 minutes chart  - If OpManager has any plugin event in the past 30 minutes, we will show the live chart. Otherwise, the sample chart will be shown

** RCA Events will list all the plugin Events Alarm Detail page also have Plugin Events tab if plugin event raised in that device
          • Related Articles

          • Log Analysis

            Every action in OpManager leaves a trace(s) in the log files. There are two logs folder in OpManager. One under the OpManager directory and the other under OpManager tomcat folder.   The logs folder under the OpManager directory contains various logs ...
          • Scenarios in which multiple Notification Profiles need to be created

            When a fault is detected in your network, an event occurs and multiple events correlate to trigger an alarm. You can configure OpManager to notify the network administrator or perform automatic actions based on the alarm raised for a device, using ...
          • Configuring a non-admin user for WMI monitoring (domain level)

            For non-admin users to perform WMI monitoring in OpManager, the user profiles need to be configured accordingly in your network. This can be done: On a device level (configuring individual devices) - Link to KB On a domain level (configuring the ...
          • Testing the WMI connection with WBEMTEST

            To check if the connection between OpManager server and the monitored device is clear, Please perform the below steps, 1. From OpManager server, click on "Start>Run--->wbemtest" and click on ok. This will launch WMI tester. 2. Click on "Connect" and ...
          • Log monitoring agent not communicating with server after enabling SSL

            Error trace in agent logs: 2016/09/20  00:22:49:235 InternetGetRequestEx :  The request is updated with the internet option security flags. 2016/09/20  00:22:49:251 InternetGetRequestEx :  Error in WinHttpSendRequest -> -2146892963 2016/09/20  ...