Risk matrix for Change using Custom module
UseCase:
Risk need to be calculated through Risk matrix (similar to Priority matrix in the request module)
Steps to configure:
1. Navigate to Admin --> Developer space --> Custom module --> configure as in the following screenshot.
2. Create custom single line text fields as in the following screenshot.
3. Associate roles as in the screenshot below.
4. Now edit the custom fields and make a note of their API Field Name.
5. Navigate to Admin ---> Customization --> Custom configuration --> Configure the mapping as per your need. Refer to the following screenshot.
Follow the below steps to configure custom function for change:
1. Navigate to Admin > Developer space --> Custom Functions > Global function > New > Paste the content from the attachment configuration.txt and save it with a name.
Refer to the below link.https://pitstop.manageengine.com/portal/en/kb/articles/creating-integration-key
3. Navigate to Admin --> Developer space --> Custom Functions --> Change --> Paste the content from the attachment (3. Update_risk_new.txt) and save it with a name.
4. Modify the global function name,custom module name and the API Field Name of the custom fields (Refer step 4 above) in the script. Refer to the attached screenshot.
5. Configure Change custom trigger as in the below screenshot.
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