Retain SDP logged in credentials after browser restart
The following two settings are mandatory for SDP to remember the credentials when closing and reopening the browser.
To reopen last tabs:
- Go to settings, and search for "on start-up"
- Choose "Continue where you left off"
To retain cookies on browser close:
- Go to Settings and choose "Privacy and Security"
- Under Site Settings, choose "Additional Content Settings"
- Under "On-device site data" choose "Allow sites to save data on your device"
New to ADSelfService Plus?
Related Articles
TFA | Troubleshoot "Trust this browser"
Troubleshooting: If TFA details need to be entered every time (after closing and opening browser / after reaching home or office / when IP changes) even if Trust this browser in enabled, 1. Check if "ADSTFA_xxxx" cookie is present on browser close ...CSRF login Issue
Issue: CSRF token mismatch during login. Trace: [07:01:21:901]|[10-05-2021]|[com.adventnet.servicedesk.authentication.internal.LoginUtil]|[INFO]|[69]: Invalid login CSRF token provided ::: sessionToken : null; cookieToken : ...Login | Customize Login page and add JS scripts
Customize Login Page Start by going to Advanced Portal Settings (or Application Settings under ESM Directory) and click on "Customize Now" under Login Page Customizaion Start editing the HTML content to suit your needs by adding style/css content, ...Last logged in time of SupportReps
select max(au.first_name)'Technician',al.name"Login Name", longtodate(max(acs.opentime))"Last Logged in Time" from aaaaccsession acs left join aaaaccount act on act.account_id=acs.account_id left join aaalogin al on al.login_id=act.login_id left join ...SAML | ADFS troubleshooting and tips (Auto Login with ADFS in Intranet, mobile app user agent fix, etc.)
Tips: Steps to enable Auto-logon: Step 1: In the AD FS server, under Authentication Methods, make sure that Windows Authentication is selected. Step 2: Run the below powershell query to check if "Chrome" is present in the supported WIA agents: ...