Restore: Zreports folder missed during restore
Issue:
Zreports folder is missed during restore.
Workaround:
1)Extract the 1.jar present in the attached fix.fjar. (Provided fix.fjar is compatible to build 13002)
2)Place the extracted 1.jar in <servicedesk-home>/lib
3)Rename the zreports folder present in <Servicedesk-home> to zreports_old
4)Perform restore by executing restoreData.bat from <servicedesk-home>/bin.
Note:
Do not place the fix.fjar in fixes folder, since restoreData.bat is standalone tool, need to extract the contents and place in <servicedesk-home>/lib folder