Request API calls Limits
Request basic operation default limit:
Operation | Throttle | Duration | Lock period |
Request creation | 15 | 10 seconds | 5 minute |
Request update | 30 | 1 minute | 5 minute |
Request deletion | 30 | 1 minute | 5 minute |
Request Single get and get all | 60 | 1 minute | 5 minute |
Request close | 30 | 1 minute | 5 minute |
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Request API calls Limit
Request basic operation default limits:Add request API Using Postman
You need to send the TECHNICIAN_KEY and format in Params and the data in Body. Also, you have to encode the body and send it. Please refer to the below for your reference which is sent using postman. Attached is the SAMPLE JSON file Example : ...Reply a request through v3 API (Postman)
The API documentation for replying a request is under Admin > API Documentation > Request > Add notification Syntax of the URL: http(or https)://<servername>:<portnumber>/api/v3/requests/<Request ID>/notifications?TECHNICIAN_KEY=<API Key> Call: Post ...Support for RAW JSON in Rest API input
Requirement While calling the Rest API from external clients (like postman), currently the input data is sent as a parameter with key "input_data". Some of the customers came with a requirement to pass the input data in raw json format. But, the RAW ...Request Merge API using Postman.
Currently, the Merge API is not included in our documentation. However, I have tested the following API in Postman, and it is working fine on our end. API used: /api/v3/requests/<request_id>/merge_requests {"merge_requests":[{"id":"1"},{"id":"2"}]} ...