req_file_path,"request" error while executing scripts
Message : Traceback (most recent call last): File "X.py", line 10, in <module> requestObj = read_file(req_file_path,"request") File "C:\Program Files\ManageEngine\ServiceDeskPlus-
This error will be thrown when the application is installed under Program Files.
Resolution
Replace req_file_path = sys.argv[1] in the provide python scripts
to
req_file_path = sys.argv[1] + " " + sys.argv[2]
New to ADSelfService Plus?
Related Articles
Script to Auto share request
1. Download MSP_share_Request.zip from the attachment, extract it, and paste the same under ManageEngine\ServiceDesk Plus MSP\integrations\Custom_scripts. # auto_share_MSP.py # functions.py # configuration.json 2. ...
Notification script using Custom function in custom trigger
This is applicable from 10600 builds. From 10600 , Business rules dont have Email notification feature. The same use case be achieved through Custom triggers feature as mentioned below. Script to enable notification of request creation using custom ...
Python script to update request status
This article consists of a python script to update the request status based on a criteria set in Custom trigger. For installation and setup of PYTHON, please refer the below link, ...
Script to AutoShare Request to Groups
Please follow the below link to setup python on the server https://pitstop.manageengine.com/portal/en/kb/articles/how-to-setup-python-on-the-server-11-11-2019 Steps to configure 1. Extract the attached zip file in <Home>/integration/custom_scripts ...
Script to send notifications when a unknown request is raised
Use case The script will send email notifications to the address configured inside the script whenever a request is created under unknown requests. This notification will be sent to Admin Email Pre-requisite - Python should be installed in the ...