Known issue in Reports throwing error in UI
Issue - Reports thrown error in UI
Trace in Logs.
[12:23:37:156]|[02-13-2023]|[SYSERR]|[INFO]|[27512]: Thread Thread[Thread-129,5,main] exited unexpectedly.java.lang.NoClassDefFoundError: Could not initialize class net.sf.jasperreports.engine.util.JRStyledTextParser|
This issue occurs when some fonts are missing in the Linux servers.
Please follow the below steps to resolve both issues:
1) Open the Linux terminal and execute the below commands:
RHEL / Centos:
- sudo yum install fontconfig dejavu-sans-fonts dejavu-serif-fonts
- sudo apt-get install ttf-dejavor
- yum install dejavu*
2) Restart sdpmsp installed server then start sdpmsp service after installing the fonts.