Reply a request through v3 API (Postman)
The API documentation for replying a request is under Admin > API Documentation > Request > Add notification
Syntax of the URL: http(or https)://<servername>:<portnumber>/api/v3/requests/<Request ID>/notifications?TECHNICIAN_KEY=<API Key>
Call: Post
Input_data: {
"notification": {
"subject": "Re: [Request ID :##<request ID>##] : <subject>",
"description": "Description : <description>",
"to": [
{
"email_id": "<to address>"
}
],
"cc": [
{
"email_id": "<cc address>"
}
],
"type": "reply"
}
}
Example:
Params:
Body: