Reply request through API (POSTMAN example)
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Add request API Using Postman
You need to send the TECHNICIAN_KEY and format in Params and the data in Body. Also, you have to encode the body and send it. Please refer to the below for your reference which is sent using postman. Attached is the SAMPLE JSON file Example : ...
Reply a request through v3 API (Postman)
The API documentation for replying a request is under Admin > API Documentation > Request > Add notification Syntax of the URL: http(or https)://<servername>:<portnumber>/api/v3/requests/<Request ID>/notifications?TECHNICIAN_KEY=<API Key> Call: Post ...
Close a request using API - Postman example
INPUT_DATA Value as follows {"operation": {"details": { "closeAccepted": "Accepted", "closeComment": "The closing comment" }}} PUT API example - ...
Reply API
Below is a sample reply API URL: http://<servername>:<portnumber>/sdpapi/request/<Request ID>/reply CALL: POST INPUT_DATA={ "operation": { "details": { "to": "to address", "cc": "cc address", "subject": "subject", "description": "description" } } }
Request Merge API using Postman.
Currently, the Merge API is not included in our documentation. However, I have tested the following API in Postman, and it is working fine on our end. API used: /api/v3/requests/<request_id>/merge_requests {"merge_requests":[{"id":"1"},{"id":"2"}]} ...