Rename MSP shown in browser tab
To rename the default name ServiceDeskPlus-MSP shown in the browser tab, edit the file named Rebrandinfo.xml present in the path,
In the file rename ServiceDeskPlus-MSP to the desired text you want to display in the browser and save.
Now stop and start the ServiceDeskPlus-MSP service.
This will display the renamed text in browser tab like shown below,
Rename request description in translations
In translations, there are many descriptions, to identify request description and modify, follow the steps below, 1. Navigate to Admin->Translations page and search for "description". 2. A list of matches will be loaded. Now press F12 button. Make ...
Database Schema of MSP
The database schema is accessible from within the ServiceDesk Plus MSP application. Navigate to Reports -> New Query report -> Here you can click on the two icons available to view the Schema like shown below, For more details on the important table ...
How to remove version number, rename application name and update Hyperlink in the login page ?
Remove the content related to copy rights and add the content as shown below to achieve your requirement. <div class="copyright"> <a href="https://servicedesk.geforce.com.au/" target="_blank" rel="noopener noreferrer">Help Desk Software</a> ...
How to add hyperlinks in Advisory for MSP Account ?
Under Account Tab>Editing the Account will have an advisory field in which we can configure hyperlinks. However, under Admin>Oranization Details the feature is not available. Feature ID: 13986 Ticket for reference: 5700120 Workaround 1. Click on ...
"invalid color code:undefined" error in chrome browser
This is possible because some extensions in the browser are interfering with the application. Open an incognito window. Disable all the browser extensions and check if that fixes the issue. Then, try enabling the extensions one by one until the issue ...