Queues and channels data are not collected in IBM Websphere MQ monitor
- Check if monitoring parameter is enabled for Queues and Channels.
- Run the following command to get the status of queues and channels,
- DISPLAY QSTATUS(<QUEUE_NAME>) ALL
- DISPLAY CHSTATUS(<CHANNEL_NAME>) ALL
From the output, check the MONQ attribute. If the value is OFF, monitoring needs to be enabled for the queues and channels.
- Execute the following commands to enable monitoring:
- ALTER QMGR MONQ(MEDIUM) MONCHL(MEDIUM)
Check whether the Queues & Channel monitoring is disabled under Admin -> Performance Polling
- You can find under Admin -> Performance Polling -> Optimize Data Collection -> IBM Websphere MQ -> Queue Statistics / Channel Statistics
- Monitoring is disabled if the option is Never collect data.
If the issue still exists, reach out to our support with the screenshot of the error obtained to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.
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