Query to show last conversation and last notification in a request ( PGSQL )
Tested in Build PGSQL (14300)
SELECT wo.WORKORDERID "Request ID",
aau.FIRST_NAME "Requester",
wo.TITLE "Subject",
ti.FIRST_NAME "Technician",
longtodate(wo.CREATEDTIME) "Created Time",
(select conversationdescription.description from conversationdescription left join conversation con1 on conversationdescription.conversationid=con1.conversationid where con1.conversationid in(select max(conversationid) from conversation group by conversation.workorderid) and con1.workorderid=wo.workorderid) "Last requester response",
(select notificationtodesc.description from notificationtodesc left join notification no1 on notificationtodesc.notificationid=no1.notificationid left join notify_workorder nwo1 on no1.notificationid=nwo1.notificationid where no1.notificationid in (select max(notification.notificationid) from notification left join notify_workorder on notification.notificationid=notify_workorder.notificationid group by notify_workorder.workorderid) and nwo1.workorderid=wo.workorderid) "Last Tech reply" FROM WorkOrder wo
LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID
LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID
LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID
LEFT JOIN SDUser td ON wos.OWNERID=td.USERID
LEFT JOIN AaaUser ti ON td.USERID=ti.USER_ID
LEFT JOIN StatusDefinition std ON wos.STATUSID=std.STATUSID WHERE std.ispending='true'
AND wo.createdtime >= CAST(EXTRACT(EPOCH FROM TIMESTAMP '2019-11-01 00:00:00') * 1000 AS BIGINT) AND wo.createdtime <= CAST(EXTRACT(EPOCH FROM TIMESTAMP '2019-11-30 00:00:00') * 1000 AS BIGINT)
order by 1
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