Query to get Requesters details for each account (Not Working)

Query to get Requesters details for each account (Not Working)

Doesnt work in builds from PGSQL (14300) or MSSQL (14306)
ERROR: missing FROM-clause entry for table "sdu"
PGSQL & MSSQL:

Execute the query under Reports->New Query Report and export it to the desired format.

select au.user_id "User Id", au.first_name "First Name", au.last_name "Last Name", sdu.isvipuser "VIP User", sdu.employeeid "Employee ID",sdu.jobtitle "Job Title",aci.emailid "Email ID",aci.landline "Telephone",aci.mobile "Mobile", sdo.name "Site Name", ad.org_name "Account Name",timedef.displayname "TimeZone" from aaauser au 
inner join sduser sdu on au.user_id = sdu.userid 
inner join requester r on r.ciid = sdu.ciid 
inner join ci ci on ci.ciid = r.ciid 
left join sdorganization sdo on ci.siteid = sdo.org_id 
left join accountsitemapping asm on sdo.org_id=asm.siteid 
left join accountdefinition ad on ad.org_id=asm.accountid 
left join aaausercontactinfo auci on auci.user_id = sdu.userid 
left join aaacontactinfo aci on aci.contactinfo_id = auci.contactinfo_id
left join sduserprofile sduprof on sduprof.userid=sdu.userid
left join timezonedefinition timedef on timedef.timezoneid=sduprof.timezoneid where sdu.status='ACTIVE' and asm.accountid in ($Account);

Note: To get account specific results, please select the account from the drop down above in the query reports page.


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