Query to export account based solutions (PGSQL & MSSQL )

Query to export account based solutions (PGSQL & MSSQL )

Tested in Build 14600 pgsql

SELECT solution.solutionid "Solutionid", KB_Topics.TOPICNAME " Topic",Solution.TITLE "Subject ",Solution.DESCRIPTION "Contents",solutioninfo.noofhits   
"No of View",Creator.FIRST_NAME "Created By",longtodate(SolutionInfo.CREATEDTIME) "Created Time",Updater.FIRST_NAME "Last Modified By",longtodate
(SolutionInfo.LASTUPDATEDTIME) "Last Modified Time",Sol_StatusDefinition.STATUSNAME "Status" FROM Solution INNER JOIN SolutionInfo ON
Solution.SOLUTIONID=SolutionInfo.SOLUTIONID
LEFT JOIN KB_Topics ON Solution.TOPICID=KB_Topics.TOPICID
LEFT JOIN AaaUser Updater ON SolutionInfo.LASTUPDATEDBY=Updater.USER_ID
LEFT JOIN AaaUser Creator ON SolutionInfo.CREATEDBY=Creator.USER_ID
LEFT JOIN Solution_Keywords ON Solution.SOLUTIONID=Solution_Keywords.SOLUTIONID
LEFT JOIN Sol_StatusDefinition ON Solution.STATUSID=Sol_StatusDefinition.STATUSID
LEFT JOIN solutionugmapping sum ON solutioninfo.solutionid=sum.solutionid
LEFT JOIN Usergroups ug ON sum.usergroupid=ug.id
LEFT JOIN Usergroupsaccmapping ugam ON ug.id=ugam.usergroupid
LEFT JOIN AccountDefinition ad ON ugam.accountid=ad.org_id where ad.org_name='ttd'

Note : Replace the highlighted with Account Name 


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