Issue: When we create a formula column using the 'createdtime()' function, it throws unexpected error occurred. Analytics Plus Builds affected : 4300 & 4310 This is found as an issue within Analytics Plus and found happening on build 4300 and 4310. ...
Steps to auto start Analytics Plus in Linux environment: 1. Open "StartServer.sh" present in <AnalyticsPlus\bin> Add '#!/bin/sh' as the first line of the code. Add 'cd <location to Analytics/bin>' before the line 'sh run.sh' ex : ...
Issue: One database connects and executes with the same credentials when the other one throws an error with the same credentials when executing/selecting a table from the list. Error: Invalid object name "Table name" The issue was, The working DB's ...
When synchronizing from Servicedesk Plus to Advanced Analytics fresh installation of build 3100 we get the error: FAILURE :Exception in creating table in Analytics. The issue seems with the synchronization of request additional fields. Here is the ...
Issue : Unexpected error prompt while accessing reports Analysis: The exception caused is due to a syntax problem faced in the query formed while the user filter drop down is used on the SLA deviation report. The logs shared helped us to find the ...