Ensure that you've fulfilled the following agent's prerequisites:
1. Java Agent
- The environment should have Java version 8 or above.
Note: For environment with Java version below 8, you should use the Java agent v5.5 from here.- Network and Firewall: Outbound communication from the agent installed machine to the Application Manager (Host and Port) should be allowed either directly or via a proxy server.
- The application user should have full permissions over the agent directory.
- Competitor agent of other tools (E.g Dynatrace, AppDynamics, etc..,) should be removed before installing our agent.
Please note that restart of your application server is necessary to start monitoring after agent installation