Prerequisites for APM Insight agent installation
Ensure that you've fulfilled the following agent's prerequisites:
1. Java Agent
- The environment should have Java version 8 or above.
- Network and Firewall: Outbound communication from the agent installed machine to the Application Manager (Host and Port) should be allowed either directly or via a proxy server.
- The application user should have full permissions over the agent directory.
- Competitor agent of other tools (E.g Dynatrace, AppDynamics, etc..,) should be removed before installing our agent.
Note: For environment with Java version below 8, you should use the Java agent v5.5 from here.
Please note that restart of your application server is necessary to start monitoring after agent installation2. .NET Agent
- The environment should have Microsoft .NET runtime version 4.0 & above, IIS 7.0 & above(if onboarding IIS sites)
- Network and Firewall: Outbound communication from the agent installed machine to the Application Manager (Host and Port) should be allowed either directly or via a proxy server.
- The application user should have full permissions over the agent directory - C:\ProgramData\DotNetAgent
- Competitor agent of other tools like (E.g Dynatrace, AppDynamics, etc..) should be removed before installing our agent.
- SharePoint/Multi-Domain environment: Specific configuration changes required due to security concerns in these environments.
Please note that restart of your application is necessary (i.e. IISRESET cmd execution for IIS sites, restart for windows service & desktop apps) to start monitoring after agent installationNew to ADSelfService Plus?
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