Patch to resolve the issue with NCM 12200 device backup(MSSQL)

Hi ,

Thank you for sending us the requested logs. We have analyzed the logs and created the fix the issue. Please follow the steps mentioned below and check on the issue:

Please apply the patch to resolve the issue with the device backup in NCM 12200(MSSQL)

1. Stop the OpManager service.
2. Please download the fix from the below link :

https://uploads.zohocorp.com/Internal_Useruploads/dnd/DeviceExpert/o_1ba08te5e16jgtgc1qlo3noe241/OPM_Patch_12200.zip

3. Extract the OPM_Patch_12200.zip under OpManager_Home directory, by clicking for Extract Here and provide the location as OpManager_Home folder.
4. This will create the OPM_Patch_12200 under OpManager_Home folder.
5. Open the command prompt as administrator and navigate to <OpManager>\OPM_Patch_12200> and execute MigrationPatch.bat.
6. Start the OpManager service and check on the issue.