When logged in using Active Directory user in OpManager, Password cannot be empty message prompted on clicking Apps tab

When logged in using Active Directory user in OpManager, Password cannot be empty message prompted on clicking Apps tab

  1. Check if any domain controller is added to the Applications Manager plugin (The login page of Applications Manager plugin will have added domains listed in a dropdown)
  2. If any domain is listed, login to the Applications manager plugin using the default admin user 
  3. Navigate to Admin -> Support -> Database Summary and execute the below queries
    i) TRUNCATE AM_DOMAINCONTROLLERS
    ii) TRUNCATE AM_DOMAINUSER_MAPPER
  4. Restart OpManager service 


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