Out-of-Office emails are not detected as auto-generated mail
Out-of-office automated reply mails are not detected as auto-generated emails, so requests are getting reopened. This issue occurs due to the case-sensitive check done internally to retrieve the header "Auto-submitted" from the mail but the mail actually has the same header with a small-case. Because of this case, the mail is not identified as an auto-generated one.
Reference Ticket: (6720037)
Files Modified :
<SDP>\helpdesk\src\library\com\manageengine\servicedesk\mailutils\MailAPI.java
<SDP>\helpdesk\src\library\com\manageengine\servicedesk\mailutils\RequestMailHandler.java
Jar Compatibility :
11135 - SDP Build Version
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