How to address the "Out of memory, Please increase the heap size." error.

How to address the "Out of memory, Please increase the heap size." error.

The "Out of memory, Please increase the heap size" error message seems to be caused by two reasons:

1. You are using an older version of ADSelfService Plus
2. You are using the 32-bit version of ADSelfService Plus

To resolve this, we recommend updating the application to the latest build and migrating it to the64-bit architecture.

To update the application to the latest build, please follow the instructions provided in this link: https://www.manageengine.com/products/self-service-password/service-pack.html

If you want to migrate the application from the 32-bit version to 64-bit version, please refer to the following link for detailed instructions: https://www.manageengine.com/products/self-service-password/kb/ad-self-service-plus-32-bit-to-64-bit-migration.html

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