How to handle the out of memory error
Causes:
The out of memory error arises when sufficient memory (RAM) is not available to ADSelfService Plus. This error could also arise because of the following reasons:
1. You are running an older version of ADSelfService Plus.
2. You are using the 32-bit version of ADSelfService Plus.
Resolution:
To resolve this issue, we recommend the following actions:
- Make sure the machine where ADSelfService Plus is running has sufficient RAM.
- Update ADSelfService Plus to the latest version using the service pack.
- Migrate ADSelfService Plus from 32-bit to 64-bit. Refer to this guide for the migration steps.
New to ADSelfService Plus?
Related Articles
How to resolve the "Permission Denied" error in ADSelfService Plus
To resolve the Permission Denied error in ADSelfService Plus, you need to ensure that the respective users are part of the selected OUs or Groups in the policy configuration. To do this, please follow the steps below: Log in to ADSelfService Plus as ...
ADSelfService Plus Text Customization
The Language Customization feature in ADSelfService Plus lets you customize any text in the self-service password reset software that is displayed in the user interface. Tooltips, error messages, buttons, and text fields can be customized to suit ...
ADSelfService Plus product startup issues
What do you need to know before troubleshooting You need to have administrator access to ADSelfService Plus. When you experience an error with ADSelfService Plus, check if these prerequisites are satisfied: Install ADSelfService Plus as a service ...
Configuring high availability in ADSelfService Plus
ADSelfService Plus utilizes automatic failover to support high availability in case of system and product failures. Essentially, this means that when the ADSelfService Plus service on one machine fails, another instance of ADSelfService Plus running ...
Sequential ADSelfService Plus Windows agent login installation process
This article highlights the process sequence for the ADSelfService Plus Windows login agent installation via the admin portal and the prerequisites to be addressed to successfully complete each step. Additionally, we're also discussing some common ...