How to configure Oauth - Email Server in SDP MSP ?
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Troubleshooting Oauth configuration for mail server settings
Oauth in ServiceDesk Plus / AssetExplorer for Mail SDP supports Oauth configuration for Office365 and GSuite mailboxes since 11106 build. Office365 mailboxes can be configured with Oauth authentication using EWS (since 11106) and IMAP / SMTP (since ...
OAuth Mail fetching Error
While trying to configure the mails during OAuth Configuration if you get the following error in the logs -> microsoft.exchange.webservices.data.core.exception.service.remote.ServiceRequestException: The request failed. The request failed. The remote ...
SCP, SDP and MSP Differences
Though ManageEngine has multiple HelpDesk applications, they are developed and targeted for Different markets. Here are few cases to understand the difference between them. HelpDesk Applications in ManageEngine (ME) are as follows : 1. SupportCenter ...
How DC agents or RAE push data to SDP MSP ?
Here is the scenario and the design : 1. DC MSP directly sends to SDP MSP. a. DC MSP gets workstation scanned details from its DC agents and send the data to SDP MSP. This is normal integration model. To make it work , 2 rules is to be satisfied : ...
How do I host ServiceDesk Plus MSP on the internet?
In order to make ServiceDeskPlus – MSP available for users in Internet, let us assume the following scenarios. Scenario 1: ServiceDesk Plus – MSP is installed in LAN and should be available in LAN and WAN: Assume ServiceDesk Plus – MSP is installed ...