No Data is being displayed for CPU, Memory, Disk.
Check the DBType
If it is MySQL :-
Solution 1:-
Check for the following prints:
/AMDB/HostCpuMemDataCollected' is marked as crashed and should be repaired.
/AMDB/HostDiskUtilDataCollected' is marked as crashed and should be repaired.
If you see the above errors, ask customer to do repair his database.
This is applicable for all the DBTypes. (MySQL,MSSQL,PGSQL)
This is applicable for all the DBTypes. (MySQL,MSSQL,PGSQL)
Solution 2:-
Ask customer to execute commands and get the output.
Please ensure that all the commands should be executed and after execution it should come to the command prompt by themselves. If it is stopped/hanged in any of the command execution, then data won't be collected.
In one of our customers setup, I found the following. Command didn't get executed completely, it was showing this message "NFS server fss-w-spp-01 not responding still trying". We need to manually close this command execution.
/etc/profile[142]: ulimit: The specified value exceeds the user's allowable limit.
$ /usr/bin/bdf
Filesystem kbytes used avail %used Mounted on
/dev/vg00/lvol3 4194304 2589312 1592464 62% /
/dev/vg00/lvol1 3178496 378216 2778456 12% /stand
/dev/vg00/lvol8 18874368 14070304 4768200 75% /var
/dev/vg00/lvol7 12582912 2888248 9619024 23% /usr
/dev/vgsap/lvsap 1048576 427479 582356 42% /usr/sap
/dev/vgSYS/lvSYS 5226496 18779 4882239 0% /usr/sap/PIP/SYS
/dev/vgJ30/lvJ30 15712256 8005735 7224934 53% /usr/sap/PIP/J30
/dev/vgDAA/lvDAA 10469376 4171412 5904837 41% /usr/sap/DAA
/dev/vg00/lvol6 5242880 3761920 1469472 72% /tmp
/dev/vg00/lvol5 16777216 6277200 10418072 38% /opt
/dev/vgmedios/lvmedios
52412416 29627185 21368885 58% /medios
/dev/vg00/lvol4 5242880 24008 5178144 0% /home
NFS server fss-w-spp-01 not responding still trying
Command execution got hung in this command itself, so no other commands got executed.
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