No data / data missing for some counters in Microsoft 365 / Exchange Online/ Sharepoint Online/ Microsoft Teams

No data / data missing for some counters in Microsoft 365 / Exchange Online/ Sharepoint Online/ Microsoft Teams

 Please do the following on the Applications Manager installed machine and send us the output to troubleshoot further:
  1. Open Powershell -> Run as Administrator
  2. Navigate to "Appmanager_home\working\conf\application\scripts\powershell" directory.
  3. Execute the below:
For Microsoft 365 :
.\Office365Metrics.ps1 'TenantName' 'AdminUserEmail' 'Password'
For Exchange Online :
.\ExchangeOnlineMetrics.ps1 'TenantName' 'AdminUserEmail' 'Password' 'TopMailboxes,InactiveMailboxes'
 For Sharepoint Online :
.\SharepointOnlineMetrics.ps1 'TenantName' 'AdminUserEmail' 'Password'
For Microsoft Teams :
.\MicrosoftTeamsPowershellMetrics.ps1 'TenantName' 'AdminUserEmail' 'Password'
.\MicrosoftTeamsAPIMetrics.ps1 'TenantID' 'ClientID' 'ClientSecret'
For Service Health details :
.\Office365ServiceHealth.ps1 'TenantID' 'ClientID' 'ClientSecret' 'ServiceName'
  1. Copy the full output to a text file.

Reach out to our support team with the text file containing the output to appmanager-support@manageengine.com along with the latest Support Information File (SIF) from Applications Manager with print all logs enabled for analysis.

Note :
To analyze time taken for the above scripts, run as the above scripts same like below command and share us screenshots of time taken, in addition to script output from above scripts.
Measure-Command {.\ExchangeOnlineMetrics.ps1 'TenantName' 'AdminUserEmail' 'Password' 'TopMailboxes,InactiveMailboxes' }
Copy the full output to a text file.

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